Track Record

Measurable results, honestly attributed.

Six programmes from twenty-five years of operating accountability. Each one names the role and organization it was delivered in — these are documented outcomes, not projected client results.

01·IT Carve-Out·Private-equity portfolio company·Multi-year

Global Data Center Separation — 800+ VMs, 28-Hour Go-Live

As Technical Principal, managed hosting provider (Syntax Systems / Freudenberg IT)

Challenge

A divested business had to leave its parent's data centers across North America, Europe and India onto a standalone hosted platform, with Day 1 readiness fixed to a contractual close date.

Solution

Owned application and dependency analysis, data migration strategy and cutover sequencing across the client's ERP and business application estate, coordinating client, parent and third-party technical teams to Go-Live.

Outcomes

  • 800+ virtual machines migrated across three regions
  • 28-hour Go-Live window, zero technology incidents
  • 100% of data migrated
  • 99.79% uptime sustained across the five-year term
02·IT Carve-Out·Sponsor-backed portfolio company·Programme

Business Separation onto Hosted AWS

As Technical Principal, managed hosting provider (Syntax Systems / Freudenberg IT)

Challenge

A second sponsor-backed separation required the client's full application estate to move off the parent's data center onto a dedicated AWS environment.

Solution

Target-state AWS design under managed hosting, dependency mapping of the enterprise application landscape, and a migration strategy for the production database estate sequenced around close.

Outcomes

  • Full application estate separated onto dedicated AWS
  • Standalone operating model established at close
  • Post-close separation execution delivered for the sponsor
03·Cloud Financial Management·FinTech / digital banking·Ongoing tenure

Enterprise FinOps Practice Built From Zero

As SVP of Cloud Operations, FinTech and digital banking platform

Challenge

No cost visibility, no allocation taxonomy, and no chargeback model against a growing AWS estate — spend growth outpacing the plan.

Solution

Built the FinOps practice from inception: allocation taxonomy, tagging governance, chargeback and showback models, commitment management, and monthly executive and Board reporting.

Outcomes

  • 18% reduction in AWS spend — $884K annualized
  • 31% S3 storage reduction — $215K/yr via lifecycle redesign, delivered in-house
  • Cloud budgeting formalised with variance tracking and anomaly alerting
  • Unit cost metrics tied to revenue and margin
04·Cloud Operations·FinTech / digital banking·Ongoing tenure

Production Cloud Operations at Member Scale

As SVP of Cloud Operations, platform serving 800,000 members

Challenge

A regulated digital banking platform serving 800,000 members required continuous availability across a growing production estate.

Solution

Ran 50+ production AWS workloads with standardized runbooks, 24/7 on-call rotation, and an enterprise incident response framework.

Outcomes

  • 99.96% uptime across 50+ production AWS workloads
  • P1 MTTR reduced from 3.2 hours to 47 minutes
  • Standardized runbooks and playbooks established
  • 24/7 on-call rotation established
05·Security & Compliance·FinTech / digital banking·90 days

Security & Compliance Governance

As SVP of Cloud Operations, FinTech and digital banking platform

Challenge

Critical and high findings proliferating across the production estate, with a 48-hour mean time to remediation and compounding regulatory exposure.

Solution

Built a security governance framework integrating Security Hub, GuardDuty, Inspector and Config with automated remediation, aligned to SOC 2 and PCI-DSS, reported to the Board and Information Security Committee.

Outcomes

  • 89% reduction in critical and high findings within 90 days
  • MTTR reduced from 48 hours to 4 hours through automation
  • SOC 2 and PCI-DSS posture owned and evidenced
06·Commercial Ownership·Enterprise IT / data center services·5+ years

$16M Annual Managed Services Contract — Full P&L

As account technical leadership, managed services provider

Challenge

A major enterprise account required executive IT and data center services management against strict uptime SLAs and quarterly Executive Business Reviews.

Solution

Held full P&L ownership of a $16M annual contract, roughly $80M total contract value, with direct C-suite engagement and quarterly EBRs covering operational performance and technology roadmap.

Outcomes

  • $4.2M annual IT vendor portfolio directed to 98% SLA compliance
  • 15% year-over-year vendor cost reduction
  • 99.79% uptime sustained across the five-year engagement
  • Full P&L ownership of a $16M annual contract

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